Maintenance & Servicing
Our Authorised Victorinox Swiss Army service centres guarantee that servicing and repairs are carried out to our standards of excellence. Two types of service are offered worldwide:
Maintenance Service To ensure water-resistance and an accurate performance of the movement we recommend that you have your watch serviced at an authorised service centre every 18 to 24 months.
This service includes:
Rating/regulating check
Replacement of the crown, gaskets and battery for quartz movements
Water-resistance control
Case and bracelet cleaning
Final quality control (functions and aesthetics)
Complete Overhaul Depending on your watch model, your personal use and your local climate, we recommend a complete overhaul every 6 years.
This service includes:
Movement dismantling, cleaning, reassembling, oiling, regulating and check of all functions
Repair or replacement of worn movement parts
Replacement of the crown, gaskets and battery for quartz movements
Water-resistance control
Case and bracelet cleaning
Final quality control (functions and aesthetics)
Genuine Victorinox Swiss Army watches are sold through authorised jewellers and retailers.
Only watches purchased from an Authorised Victorinox Swiss Army retailer are covered by our 3-year limited warranty if purchased before 30 December 2018 and by our 5-year warranty if purchased from 1 January 2019. The international warranty is valid only if the warranty certificate is duly completed, dated and stamped by an Authorised Victorinox Swiss Army retailer. If you purchase your watch from an unauthorised retailer, charges may apply when having your watch serviced.