You can return any item ordered from the online shop free of charge within 30 days.

You can return any item ordered from the online shop within 30 days of receipt. A return form will be sent with the delivery. You can use this to return the goods free of charge. Check the reason for your return of the goods and enclose the return receipt with your return shipment. In order that we can process your return quickly, please note the following: Always use the original label Always use the original packaging Label these with our return sticker The returned item must be accompanied by the original labels and fastenings, and it should be in a state expected after normal usage in inspecting and trying on the product. We will be unable to sell any return items with a strong odor or other signs of use. We reserve the right to assert claims for compensation in such cases.

Victorinox Swiss Army Canada 1000 Edgeley Blvd L4K 4V4 Vaughan ON

We will process your refund as quickly as possible.

If after examination of your return there will be a credit in your favor, then we will refund the amount immediately to the credit card used when ordering. We will also inform you about your successful return by e-mail.

Please allow two billing cycles for your credit to appear on your credit card statement.