Tips & Tricks

Packing ideas, security tips, care instructions and other helpful info about our cases and bags.

Lots of useful tips and tricks to help you with our travel gear

We focus relentlessly on bags and cases, all day long. This is how we have been able to learn a thing or two about these indispensable travel companions. And we’re more than happy to share this knowledge with you.

Discover new functions, helpful travel info and many more tips and tricks.

Packing tips

Running out of space in your case yet again? Worried about creases in your clothes? Or is chaos about to erupt in your case?

Our packing tips will help you regain control over your toothbrush, leather shoes, shirt and pants.

Laura will explain all about our
cases and bags

Would you like to get to know one of our Victorinox bags or cases a little better? Then just look for Laura. She is familiar with every last detail of our travel gear.

How do I report damaged luggage?


Did you notice that your luggage is damaged and you’re still at the airport?

  • Report the damage to the Lost & Found desk or to ground staff.
  • Fill out any required forms. The luggage and contents will be inspected
  • The airline responsible will take over the case


Did you only notice the damage when you got home or arrived at your hotel?

  • Contact the airline you flew with and fill out the required form
  • The following information is required: Flight date and number, departure and arrival airport, ticket number, damaged item, with photos of the damage. Depending on the airline, further details might be requested.
  • The claim will be processed by the airline

PDF version

For questions or clarification, we will be pleased to help you at service.travelgear.ch@victorinox.com .

Tips on buying a suitcase

Weekend break or round-the-world adventure? Backpack or large suitcase? Find the luggage item that best suits your travel needs.

Everything you need to know about our travel gear

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