Swiss Army Knives Product Support

FAQ
Care Tips
Downloads

SWISS ARMY KNIVES SERVICE CENTER

If your Swiss Army Knife has a manufacturer’s defect covered by our warranty, we will either repair or replace it, at our option, without charge. 

A damaged Swiss Army Knife not covered by the warranty can be repaired.  Note that repair costs and handling charges may apply.  If so, you will receive an estimate for approval for any associated repair charges.  All warranty repairs or replacements are at the sole discretion of the Victorinox Swiss Army Authorized Repair Center and we reserve the right to refuse a request for any reason.

A $5.00 handling charge will be assessed for each unit repaired or replaced under warranty.

United States Service Center: 
Victorinox Swiss Army, Inc. 
Request a repair

Canada Service Center: 
Victorinox Swiss Army Canada
repairs@swissarmy.ca

Lifetime Warranty

Victorinox AG guarantees all knives and tools to be of first class stainless steel and also guarantees a life time against any defects in material and workmanship (save for electronic components 2 years). Damage caused by normal wear and tear, misuse or abuse are not covered by this guarantee.

This warranty gives you specific legal rights.  Additional rights may be available under the laws of your State or Province.  It is in place of all other warranties, including warranty of fitness for a particular purpose and warranty of merchantability and excludes any liability for incidental or consequential damages.

Contact

Fields marked with * are mandatory.