Cutlery Product Support

FAQ
Care Tips
Downloads

Cutlery Service Center

If your product is damaged or need repair, please contact an authorized repair center. We will examine the condition of the product, acknowledge receipt and provide an estimate as requested. 

If your cutlery knife needs replacement there is a $10.00 replacement fee upon shipment of the replacement item.

Lifetime warranty

Victorinox AG guarantees all knives and tools to be of first class stainless steel and also guarantees a life time against any defects in material and workmanship (save for electronic components 2 years).

Damage caused by normal wear and tear, misuse or abuse are not covered by this guarantee.
 

Contact

Fields marked with * are mandatory.