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Swiss Army Knives Repair and Electronic/USB Repair

Our North American offices located in Monroe, Connecticut and Vaughan, Ontario are the only authorized service centers for all Swiss Army Knife products.

Please note that the warranty does not apply to damage caused by abnormal or unreasonable use of any of the implements/tools (including repairs or alterations made by anyone other than one of our Authorized Service Centers).

A $5.00 processing and handling fee applies for all Swiss Army Knife repairs (warranty and non-warranty).  This fee is assesed per item to cover all costs associated with processing necessary paperwork, postage, shipping and insurance.  

United States Service Center:
Victorinox Swiss Army, Inc.
To request a repair, please click here

Canada Service Center:
Victorinox Swiss Army, Inc. 
c/o Repair Department.
1000 Edgeley Blvd., Unit 2
Vaughan, ON  L4K 4V4

Please ship via US Mail Certified, Registered Mail Insured, or by FedEx and retain the tracking number to easily locate repair.


Shop Victorinox Swiss Army online 24 hours a day, 7 days a week at