CUTLERY REPAIR

Cutlery Repair Request
For issues with your Cutlery please click here, print and fill out the Cutlery Repair Request Form and mail it to us along with your cutlery to the address below:

United States Service Center:
Victorinox Swiss Army, Inc.
Service Center
7 Victoria Drive
P.O. Box 1212
Monroe CT 06468-1212

Canada Service Center:
Victorinox Canada  
c/o Repair Department.
1000 Edgeley Blvd, Unit 2
Vaughan, ON L4K 4V4
Phone: 800-665-4095
905-760-1123
Fax: 1-855-807-1491

Victorinox Swiss Army would like to remind you to put safety first when packaging your Cutlery item for shipping. Please package your Cutlery item securely in a sealed box where it cannot come through the box during shipping. Be sure to send by a traceable method such as FedEx or UPS, and retain the tracking number to easily locate the repair.