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Contact

Have a question or comment?  Please see the contact information below according to the product category you are inquiring about.  If your inquiry requires a response, one of our Customer Support Representatives will contact you directly.

 

Swiss Army Knives, Cutlery, Timepieces, Fashion and Fragrances Customer Support
Victorinox Swiss Army Inc.
7 Victoria Drive
Monroe, CT 06468

click here to submit your query for these product categories.

Customer Support Phone: 1-800-442-2706

Customer Support Hours:
Monday-Friday: 9:00 am - 5:00 pm EST

Days Closed:

New Years DayJanuary 1, 2015
President's DayFebruary 16, 2015
Memorial DayMay 25, 2015
Independence DayJuly 3, 2015
Labor DaySeptember 7, 2015
Thanksgiving DayNovember 26, 2015
Day after ThanksgivingNovember 27, 2015
Christmas EveDecember 24, 2015
Christmas DayDecember 25, 2015

We will begin shipping on the following business day after a closure.

 

 

Travel Gear Customer Support
Victorinox Travel Gear
2047 Westport Center Drive
Saint Louis, MO 63146

click here to submit your query for the Travel Gear product category.

Customer Support Phone: 1-888-658-0717
Customer Support Email: TRAVELGEARSERVICE@SWISSARMY.COM

Customer Support Hours:
Monday-Friday: 8:00 am - 6:00 pm CST

Canadian Inquiries Only
Swiss Army Knives, Cutlery, Timepieces, Fragrance and Fashion
Customer Support Phone: 800-665-4095
Customer Support Email: repairs@swissarmy.ca or general@swissarmy.ca

 

Canadian Inquiries

Travel Gear

Customer Support Phone: 1-888-658-0717
Customer Support Email: TRAVELGEARSERVICE@SWISSARMY.COM

Customer Support Hours:
Monday-Friday: 8:00 am - 6:00 pm CST