THREE YEAR LIMITED WARRANTY

Victorinox Swiss Army, Inc. warrants, for a period of three years from the date of original purchase, the hands, movement and dial face plate of this timepiece to be free from defects in material and workmanship. Only timepieces purchased at Authorized Victorinox Swiss Army retailers are covered under warranty.

Excluded from warranty coverage is any damage to the band, crystal (glass), battery or any other part of the timepiece not expressly warranted herein, as well as damage caused by abnormal or unreasonable use.

All timepieces that meet our warranty requirements, including battery changes, must be repaired by a Victorinox Swiss Army Authorized Service Center. The warranty becomes null and void if the caseback is opened by anyone other than an Authorized Service Center.

This warranty gives you specific legal rights. Additional rights may be available under the laws of your State or Province.

REPAIRS

Any Victorinox Swiss Army Authorized Service Center may repair your timepiece.  Call us at 800-442-2706 (US) or 800-665-4095 (Canada).  Please allow 4-6 weeks for the return of your timepiece.

Warranty Repair

For issues with your timepiece please click here, print and fill out the Timepiece Repair Request Form and mail it to us along with your timepiece to the closest Victorinox Swiss Army Authorized Service Center.

Please ship timepieces via US Mail Certified, Registered Mail Insured, or by UPS.

While there is no charge for repair or replacement of the timepiece during the warranty period, a check in the amount of $10.00 payable to the Authorized Service Center must accompany the timepiece to cover postage, handling, insurance and related costs. Alternatively, if you purchased the timepiece in California, you may return it to the retailer from whom it was purchased and the repair will be handled without the $10.00 handling charge.

Out of Warranty

A damaged timepiece not covered by our warranty can be repaired by one of our Authorized Service Centers.  Note that repair costs and handling charges may apply.  Include your name, address, phone number and e-mail address (optional) with your return, along with a brief description of repairs needed.