TRAVEL LUXURY CARE™ PROGRAM

Our premium collections deserve a premier level of service and customer support. Provided to you at no additional cost, the Travel Luxury Care™ Program (TLC) includes the following benefits

Carry With Confidence™ Plus Guarantee
Every Tourbach™ and 1884™ product is guaranteed to be free from manufacturing defects in materials and workmanship for the life of the bag. The Carry With Confidence™ Plus Guarantee also covers repairs of a functional nature if the damage is caused from abuse or mishandling by a common carrier. If necessary, we will provide a bag to you in an expedited manner for use until your bag can be repaired or replaced. This guarantee does not cover the contents of your bag or damage from ordinary wear and tear. As with any travel gear product component parts, particularly moving parts, will show wear over time, and eventually may need to be refurbished or replaced. If such wear and tear occurs, we can provide you with generous options for repairing or refurbishing your product.

Access to Exclusive Customer Service Representatives
Members have exclusive access to specially trained Customer Service Representatives with extensive knowledge about Victorinox® Travel Gear products and services. For assistance, please dial 1-888-317-8291 inside the U.S or 314-692-0717 outside of the U.S. or email us at TLC@trggrp.com.

Swiss Tracker™ Bag Tracking Program
Our Swiss Tracker™ Bag Tracking Program helps to reunite you with your lost bag anywhere in the world. Each bag contains a unique tracking number and a 24 hour a day, 365 days a year number to call collect from anywhere in the world. If someone finds your lost bag, they can call the number on the bag. We’ll arrange pickup and delivery to you — all at no additional cost.

TLC Membership Number & Wallet Cards
To offer faster and better service, members are assigned a TLC membership number which ties all of your bags' Swiss Tracker™ numbers to your single TLC membership number. Members will be mailed two wallet-size cards containing their TLC membership number and the exclusive Customer Service telephone number so you always have our contact information with you.

“First to Know” Email Program
Members will receive advance correspondence regarding new product introductions and special offers from Victorinox® Travel Gear.

The Travel Luxury Care™ Program is available for the following travel gear products:

Tourbach™ Collection
Tourbach™ 22 LR
Tourbach™ Hanging Garment Bag LR
Tourbach™ Overnight Duffel LR
Tourbach™ Companion Tote LR
Tourbach™ 20
Tourbach™ 22
Tourbach™ 24
Tourbach™ 27
Tourbach™ Deluxe Wheeled Garment Bag
Tourbach™ Wheeled Garment Bag
Tourbach™ Garment Hybrid
Tourbach™ Hanging Garment Bag
Tourbach™ Deluxe Wheeled Duffel
Tourbach™ Carpet Bag Duffel
Tourbach™ Cabin Duffel
Tourbach™ First Class Wheeled Tote
Tourbach™ Boarding Tote
Tourbach™ Horseshoe Satchel
Tourbach™ Beauty Tote
Tourbach™ Accessory Tote
Tourbach™ Toiletry Butler
Tourbach™ Essentials Case

1884™ Collection
Anton
Charles
Eduard
Karl

Travel Luxury Care™ Online Registration

Already own an eligible bag? Sign up for Travel Luxury Care™ now!