Victorinox Swiss Army - Swiss Army Knowledge Base

Knowledge Base - Apparel
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FAQ for Apparel
Q.	My zipper is broken, can it be repaired?
Q.	What standards do you use to price your apparel products?

Q.	My zipper is broken, can it be repaired?
A.	Our standard turnaround time is 4-6 weeks. Please include your name, address, phone number and email address. Please note that Victorinox Swiss Army reserves the right to refuse repair of the item, due but not limited to absence of original documentation or evidence of abuse of product. Also, all garments must be cleaned prior to sending. Be sure to send by a traceable method such as FedEx or UPS. - SA VICTORIONOX SWISS ARMY ATTN: APPAREL REPAIRS 7 VICTORIA DRIVE MONROE, CT 06468

Q.	What standards do you use to price your apparel products?
A.	Quality is our highest priority when producing a garment. We develop our own fabrics in which the garment construction and finishing is the most complex in the industry. Our pricing structure is such so that we remain competitive with other brands in our tier. - SA